How Can We Help You?

Find answers to commonly asked questions about our products, ordering, Pickup, and more.

Products

We offer a wide variety of freshly baked bread including White Bread, Wheat Bread, Multigrain Bread, Sweet Bread, and special seasonal varieties. All our products are baked fresh daily using quality ingredients.

Yes! All our bread products are made without artificial preservatives. We use only natural ingredients to ensure freshness and quality. This is why we recommend consuming our bread within 3 days of purchase or freezing for longer storage.

Currently, our standard products contain gluten. However, we are working on introducing gluten-free and vegan options. Please check back or subscribe to our newsletter for updates on new product launches.

Our bread stays fresh for 3-4 days when stored in a cool, dry place. For longer storage, you can freeze our bread for up to 1 month. Simply thaw at room temperature or toast directly from frozen.

Yes! We accept custom orders for events, parties, and businesses. Please contact us at least 48 hours in advance for bulk orders. You can reach us via phone at +234 802 929 8295 or email at butteburstglobalfoods@gmail.com.

Ordering

Ordering is easy! Simply browse our products, select the items you want, add them to your cart, and proceed to checkout. You'll need to create an account or login to complete your order. You can also call us directly at +234 802 929 8295 to place an order.

There is no minimum order amount! However.

Yes, you need to create an account to place orders through our website. This helps us track your orders and provide you with a better shopping experience. Registration is quick and free!

Payment

We accept multiple payment methods including Bank Transfer, Debit/Credit Cards (Visa, Mastercard), and mobile payments. All card transactions are secure and encrypted.

Absolutely! We use industry-standard SSL encryption and secure payment gateways to protect your financial information. We never store your complete card details on our servers.

For online payments, your card/account will be charged immediately upon order confirmation. For bank transfers, please make the payment within 24 hours and send proof to butterburstglobalfoods@gmail.com.

Currently, we require full payment at the time of order. However, we offer special pricing for wholesale and regular customers. Contact us to discuss bulk purchase options and payment terms.

Account

Click on "Register" in the top menu, fill in your details (name, email, phone, password), and submit. You'll receive a confirmation email. It's free and takes less than 2 minutes!

Yes! Log in to your account, go to "Dashboard" and click on "Edit Profile" to update your name, phone number, email. You can also change your password from the account settings.

We're sorry to see you go! Please contact our customer service at butterburstglobalfoods@gmail.com with your account deletion request. We'll process it within 48 hours. Note that this action is permanent and cannot be undone.

Still Have Questions?

Can't find what you're looking for? Our customer service team is here to help!